Nishit Rao
Devops Engineer III · Swiggy
I Build Infra That Doesn't Page You at 3am
Devops Engineer III at Swiggy. Building resilient, automated infrastructure across Kubernetes, AWS, and Confluent Kafka — so your team ships fast and sleeps well.
About Me
Engineering Reliability, Not Just Uptime
I've spent 5+ years making sure production doesn't ruin anyone's weekend. From migrating 7,000+ on-prem servers to automating Kafka provisioning with zero downtime — I build the boring infrastructure that makes exciting products possible.
At Swiggy, I build AI-powered debugging tools, automate Confluent Kafka at scale, and optimize cross-region traffic. Before that, I designed alerting schemas that cut noise by 80% and wrote RCAs under IPL-scale pressure.
“From on-prem migrations to AI-powered DevOps — I build systems that perform.”
Devops Engineer III
Swiggy
Sr. Site Reliability Engineer
Direct I - Zeta Team
K8s + Terraform + AWS
Core Stack
AI-Powered DevOps
LLM Tooling
Experience
Where I've Shipped
Devops Engineer III
Swiggy
Jan 2025 – Present · Bengaluru, IN
- Built an AI-powered K8s debugging MCP server enabling self-serve ephemeral environment troubleshooting via Claude Code, eliminating 100 DevOps tickets/month and reducing MTTR from 2 days to minutes.
- Migrated manual Confluent Kafka provisioning model to automated IAAC based provisioning model with zero downtime using Terraform
- Migrated 10+ Kafka clusters across AWS DC with zero downtime, which resulted in improvement of 50ms per request
Sr. Site Reliability Engineer
Direct I - Zeta Team
Jun 2023 – Dec 2024 · Bengaluru, IN
- Maintained PCI DSS compliant infrastructure — network segmentation, encrypted data flows, quarterly access reviews, and automated audit trail retention via CloudTrail
- Led the design and development of payment pipelines and enterprise-level automation related to microservice applications saving cost of 1FTE per month using the latest technologies of Python, Jenkins, Helm.
- Engineered rate-limiting and traffic shaping for payment APIs during IPL 2024 peak load (3x normal traffic) — zero transaction drops, maintained SLA under surge
- Designed and implemented alerting schema reducing unwanted alerts by 80% using Helm, Prometheus, Grafana and EKS.
- Operated 99.99% availability infrastructure for payment-critical services across multi-AZ EKS 10+ AWS accounts — automated failover, canary deployments, zero-downtime patching
DevOps Engineer II
Direct I - Titan Email Team
Sep 2022 – May 2023 · Bengaluru, IN
- Deployed OpenDKIM implementation as a go-service to mitigate excessive RAM consumption using Golang, Linux and AWS Lambda
- Built zero-touch credential rotation system Python + SecretManager meeting SOC2 rotation requirements, removing human access to production secrets entirely
- Developed serverless implementation to draw mail delivery insights using AWS Lambdas
Operations Engineer
Newfold Digital
Jun. 2021 – Aug 2022 · Bengaluru, IN
- Migrated 7000+ on-prem servers to use SaaS for email delivery and security using enterprise software
- Implemented VPS on-prem server migrations and additions as a part of Growth projects
Operations Engineer, Intern
Newfold Digital
Feb. 2021 – May 2021 · Bengaluru, IN
- Built an Openshift operator to manifest a highly available private rpm mirror using Golang
- Improved scalability of mirror web app to improvise the package management, deployed in production with an integrated WebUI
Case Studies
Impact Delivered
Real projects with measurable outcomes
Tech Stack
Tools I Work With
Certifications
Industry Recognized
Validated expertise from Red Hat
RHCE
Red Hat Certified Engineer
Tech: Ansible 2.8, RHEL 8
Issued: September 2019
RHCSA
Red Hat Certified System Administrator
Tech: Red Hat Enterprise Linux 8
Issued: May 2019
Ansible Specialist
Red Hat Certified Specialist in Ansible Automation
Tech: Ansible 2.3
Issued: June 2019
Get In Touch
Let's Build Reliable Systems Together
Looking for an SRE or DevOps engineer who treats infrastructure as a product? Let's talk.
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